“50/50 is a partnership. 90/10 is employment.” This is a quote attributed to the late artist Prince Rogers Nelson. I can’t find any proof that he actually said this, but the intent of the words are nonetheless true.
So what are we teaching ourselves, our children and our grandchildren about ownership, partnership and employment? And by teaching, I wonder how we are teaching? Are they learning from our words or our examples?...
I spent a few days watching the excellent and entertaining docuseries “The Last Dance” like many others. I grew up watching the expansion of professional teams under the umbrella of the National Basketball Association from the 70’s to the present. So, for me, this series was nostalgic as it highlighted some of the best players of all time who ruled the league; and I was expecting to dig into that nostalgia.
…but I got something else from watching it that I didn’t expect...
...We have the inherent power within us. Always have had it and always will. It’s a matter of choosing to embrace it, understand it, claim it and use it.
But why then do so many of us struggle with feeling so powerless and struggle to find success? Well the answer to that is within us as well...
...a growing number of today’s employees are already acclimated and socialized to building bonds in virtual spaces. There is less a need to interact in person than in any time previous. Today’s workforce doesn’t operate or live the same as those 30-year workers of the past; and it will only become more normalized, so why resist it?
Actually, the only factors I can see are two emotionally driven reactions...
Why ‘intentional’? Because that wasn’t the first person he spoke to about his dream. As Les Brown tells it, he would ask all the people he met if they knew the host Robert Schuller. He had decided to network his way to his goal.
But notice, I didn’t say it was “just that easy"...
...By not focusing on it, you risk great service becoming an afterthought and your customers will know it. By this I mean, customers can tell when your service is for their good or for yours.
But how do you provide service that reflects this vision?
Here are the four (4) main principles that your service should be built upon...
...Now let me get into the Power of Intentional Appreciation and how it can evoke change.
Showing of appreciation should be intentional. Appreciation should not be given randomly or without understanding the purpose and possible outcomes. That could be planting seeds in possibly infertile ground.